1. Introduction

This Privacy Policy explains how Think Red Marketing (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website or services.

We are committed to protecting your privacy and handling your data in a transparent and secure manner.

2. Who We Are

Think Red Digital Agency
Email: accounts@thinkred.biz
Phone: 01633 386680
Location: Newport, South Wales, United Kingdom

We are the data controller responsible for your personal data.

3. What Data We Collect

We may collect and process the following types of personal data:

Information you provide:

  • Name
  • Email address
  • Phone number
  • Business/company name
  • Any information submitted via contact forms

Automatically collected data:

  • IP address
  • Browser type and device information
  • Website usage data (via analytics tools)

Marketing & tracking data:

  • Cookies and tracking technologies
  • Interaction with adverts and campaigns

4. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide quotes
  • Deliver our services
  • Improve our website and user experience
  • Send relevant communications (if you opt in)
  • Manage advertising campaigns and performance tracking

5. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent – when you submit a form or opt into marketing
  • Contract – to deliver services you have requested
  • Legitimate interests – to improve our services and website
  • Legal obligations – where required by law

6. Sharing Your Data

We may share your data with trusted third parties where necessary, including:

  • Website hosting providers
  • Analytics tools (e.g. Google Analytics)
  • Advertising platforms (e.g. Google Ads, Meta)
  • CRM and communication tools

We ensure all third parties comply with data protection laws.

We do not sell your data to third parties.

7. International Data Transfers

Some third-party providers may store or process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK adequacy decisions
  • Standard contractual clauses

8. Data Retention

We only retain personal data for as long as necessary:

  • Enquiry data: up to 12–24 months
  • Client data: for the duration of the contract + legal obligations
  • Analytics data: as defined by the platform

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Restrict processing
  • Request data portability

To exercise your rights, contact us at:
📧 accounts@thinkred.biz

10. Cookies

Our website uses cookies to:

  • Improve user experience
  • Analyse website performance
  • Support marketing and advertising

You can control or disable cookies through your browser settings.

11. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure hosting environments
  • Encrypted connections (SSL)
  • Access controls

However, no system is completely secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.

13. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or your data:

📧 accounts@thinkred.biz
📞 01633 386680